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Better Business Writing

Port Melbourne, VIC

Subject: Business Writing

Better Business Writing

Overview:
The English language has evolved significantly and this has had a dramatic impact on the way we communicate both verbally and written.

Business writing has also gone through changes, and business communication is distinctly different to the way we communicate elsewhere.

Successful business writing means that workplace relationships are maintained, clients’ needs are satisfied and new ideas are promoted effectively. With the emergence of email and other electronic forms of communication, the standards and conventions that once governed...

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Better Business Writing

Overview:
The English language has evolved significantly and this has had a dramatic impact on the way we communicate both verbally and written.

Business writing has also gone through changes, and business communication is distinctly different to the way we communicate elsewhere.

Successful business writing means that workplace relationships are maintained, clients’ needs are satisfied and new ideas are promoted effectively. With the emergence of email and other electronic forms of communication, the standards and conventions that once governed business writing have shifted.

This program will assist you to create clear and concise business writing and reports. Specifically, you will be able to:

- Explain the four stages of the writing process
- List the types of reports prepared in the workplace
- Organise information, and structure your reports in line with audience needs
- Write more quickly as a result of your planning skills
- Present your reports professionally
- Produce effective investigative, informational and analytical reports
- Understand the difference between verbal and written communication
- Understand the importance of grammar
- Recognise the impact of poor grammar
- Realise the importance of punctuation
- Comprehend the conventions that govern business writing
- Write successful reports
- Communicate effectively via email and faxes
- Write customer focused letters

Designed for: This course is suitable for all staff members.

Duration: 1 day

Content:

1. Written communication in your organisation
2. The writing process
3. Planning your writing

- Keep your audience in mind
- Planning tool - spidergram
- What makes a good spidergram?
- Creating a spidergram
- Spidergram example

4. Principles of clear writing

- Word choice - simple and familiar
- Word choice - jargon
- Word choice - unnecessary words
- Word choice - non-discriminatory
- Sentence length
- Main message first
- Active voice
- The power of formatting
- Tone to influence
- Grammar checks
- Punctuation
- Writing principles checklist

5. Customer focused letters
6. The power of email

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When

Please contact us for upcoming dates and/or more information about this class Please contact us for upcoming dates and/or more information about this class.

Where

Port Melbourne, VIC

Skill level

Beginner

 

The teachers



In today's business world, organisations need a competitive edge.
Investment in people is increasingly...

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In today's business world, organisations need a competitive edge.
Investment in people is increasingly being seen as the key source of this competitive advantage. When individuals learn, their motivation
and competency distinctively shape the culture and outcomes of the entire company.

Learning Verve provides training, workplace learning and human resource management solutions that ensure your organisation has an advantage. We believe in expanding individual capability in line with the organisation's goals.

With a passion for learning, and a business focused approach, Learning Verve will assist your business in developing a competitive advantage through your people.

Learning Verve designs, develops and delivers accredited and non-accredited professional development training events.

For dynamic solutions in human resource management and training, contact Learning Verve.

About Us

Learning Verve is a vibrant, committed group of professionals providing training and human resource management services to a diverse range of clients. We work hard to understand the culture of our client’s business, their goals, challenges and competitors – we develop
long-term, sustainable solutions, which mean growth for both the business and the individual.

Our services include training, performance management, career planning, human resources and recruitment. Our expertise benefits small and medium enterprises, in both the private and public sector.

With a passion for learning, and a business focused approach, Learning Verve will assist your business in developing a competitive advantage through your people.

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Offered through

Learning Verve Pty Ltd