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Develop and update hospitality industry knowledge

Online

Subject: Hospitality Management

Develop and update hospitality industry knowledge
SITHIND001A

Overview

One of the main objectives when working in hospitality is to provide polite, friendly, professional and well-informed service to customers.
Customers are an extremely diverse group. They could be overseas tourists on package tours or locals visiting the corner pub for a beer. They are people meeting for a cappuccino at the coffee shop or old friends meeting at the bowling club for a cup of tea. Regardless of the type of customer you should always maintain high standards of service.
To do...

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Develop and update hospitality industry knowledge
SITHIND001A

Overview

One of the main objectives when working in hospitality is to provide polite, friendly, professional and well-informed service to customers.
Customers are an extremely diverse group. They could be overseas tourists on package tours or locals visiting the corner pub for a beer. They are people meeting for a cappuccino at the coffee shop or old friends meeting at the bowling club for a cup of tea. Regardless of the type of customer you should always maintain high standards of service.
To do this you must keep up to date with industry trends and developments and offer informed advice to every customer.
From general hospitality information to food trends and legal issues, this unit will help you access information, increase and update your knowledge and develop your awareness of the hospitality industry.

In this unit you will learn how to:

• Seek information on the hospitality industry
• Source and apply information on legal and ethical issues for the hospitality industry.
• Update hospitality industry knowledge.

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This session is taught online

When

This is a self paced course. The course coordinator will contact you shortly after your enrollment to help you get started.

Where

Online

Skill level

Beginner

 

The teachers

Welcome to Didasko

Digital publishing of multimedia training resources for Vocational Education and Training industry...

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Welcome to Didasko

Digital publishing of multimedia training resources for Vocational Education and Training industry providers.

Impacting your training outcomes and reducing delivery costs.

About Didasko

Established in 1997, Didasko Learning Resources is part of the Didasko Group of Companies

For 13 years, Didasko Learning Resources has been a leading developer and supplier of world-class Learning Resources for the vocational education and training industry. We specialise in the Hospitality and Retail sectors.

Our comprehensive resources and systems for training providers, teachers and students deliver superior learning outcomes and improved operational and marketing effectiveness.

Didasko Learning Resources currently provides resources to leading international universities, domestic and international colleges, training organisations, hospitality and retail groups, corporate sector and secondary schools with vocational programs.

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Offered through

Didasko Learning Institute NSW