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Customer Relationship Management

Posted by Michelle Pavel in Customer Service

Customer Relationship Management

A customer’s negative experience can often be directly contributed to an employee. Here are some ideas to help with achieving higher levels of customer satisfaction.
If your employee is not happy...

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Mind Mastery with NLP Practitioner Training in Melbourne October 2011

Posted by Be Brilliant Now in Communication Skills

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Francesca James is a Bold Coach. She is currently in transition and felt this course would give her the Mind Mastery she required to excel in both her business and her life. Her intention is to experience...

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