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Outlook 2010 Course - level 1 - DT209

6 sessions available starting from $495.00

Subject: Microsoft Outlook

Ages: All ages

Skill level: All difficulty levels

Course Code: DT209
Course Duration: 1 days

The skills and knowledge acquired in Microsoft Outlook 2010 Level 1 are sufficient to be able to manage e-mail, schedule appointments, and keep track of contact information.

Skills Gained

* gain an overview of the benefits of email
* start Outlook 2010 and navigate the various features
* create and send email messages
* receive emails in your Inbox
* competently work with file and item attachments within email messages
* work with message flags and reminders
* work effectively with junk email
* work with the Calendar feature in Outlook
* create and work with contacts
* create and work with tasks

Course Modules

* Email Concepts

How Email Works
Email Addresses
The Benefits Of Email
Email Etiquette
Digital Signatures...

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Course Code: DT209
Course Duration: 1 days

The skills and knowledge acquired in Microsoft Outlook 2010 Level 1 are sufficient to be able to manage e-mail, schedule appointments, and keep track of contact information.

Skills Gained

* gain an overview of the benefits of email
* start Outlook 2010 and navigate the various features
* create and send email messages
* receive emails in your Inbox
* competently work with file and item attachments within email messages
* work with message flags and reminders
* work effectively with junk email
* work with the Calendar feature in Outlook
* create and work with contacts
* create and work with tasks

Course Modules

* Email Concepts

How Email Works
Email Addresses
The Benefits Of Email
Email Etiquette
Digital Signatures

* Outlook 2010 Basics

Understanding Outlook 2010
Starting Outlook
Common Outlook 2010 Screen Elements
Using The Ribbon
Using Ribbon KeyTips
Minimising The Ribbon
Understanding The Backstage View
Accessing The Backstage View
Understanding The Quick Access Toolbar
Adding Commands To The QAT
Navigating To Outlook Features
The Navigation Pane
The To-Do Bar
The Mail Screen
The Calendar Screen
The Contacts Screen
The Tasks Screen
The Notes Screen
The Outlook Today Screen
Exiting Outlook

* Sending Email

Email In Outlook
How Outlook Mail Works
Composing An Email Message
The Message Window
Creating A New Message
Checking The Spelling
Adding An Attachment To A Message
Adding Importance
Requesting Message Receipts
Sending The Message
Creating An AutoSignature
Using An AutoSignature
Removing An AutoSignature
Sending A Courtesy Copy
Sending A Blind Copy

* Receiving Email

Understanding The Inbox
Retrieving Email
Opening An Outlook Data File
Adjusting The Message View
Arranging Messages
Reading Messages
Opening Several Messages
Understanding Conversation View
Navigating Messages In A Conversation
Replying To A Message
Replying To A Message In A Conversation
Replying To All Messages
Replying Without The Original Message
Adding Comments To Replies
Getting Replies Sent To Another Address
Forwarding Messages
Finding Related Messages
Ignoring Conversations
Marking Messages As Unread

* Working With Attachments

Understanding Message Attachments
Inserting A File Attachment
Attaching Other Outlook Items
Previewing Attachments
Saving A Message Attachment
Opening A Message Attachment

* Flagging Messages

About Flags And Reminders
Flagging Messages In A Message List
Sending A Message With A Flag
Adding A Quick Click Flag
Adding A Reminder To Your Messages
Removing A Flag

* Junk Email

Spamming And Junk Email
Phishing And Junk Email
Understanding Junk Email Options
Marking Messages As Junk Mail
Marking Messages As Safe
Managing The Senders Lists
Importing A Blocked Senders List
Exporting A Blocked Senders List
Deleting Junk Email

* Working With The Calendar

Accessing The Calendar
Changing The Calendar Arrangement
Displaying Specific Dates
Navigating Within A Calendar
Changing The Current View
Creating A Second Time Zone
Removing A Time Zone
Creating A New Calendar
Deleting A Calendar
Sharing Calendars
Working With Multiple Calendars

* Contacts

Understanding The Contact Form
Understanding Electronic Business Cards
Viewing Your Contacts
Creating A New Contact
Entering Contact Details
Editing Contact Details
Inserting A Contact Picture
Adding Contacts For An Existing Company
Changing A Business Card Layout
Deleting An Unwanted Contact
Recovering A Deleted Contact
Printing Contact Details

* Tasks

Viewing Tasks
Creating Simple Tasks
Typing Tasks Directly
Changing Task Views
Sorting Tasks
Completing Tasks
Deleting Tasks

Who Should Attend

This course is designed for users who are new to email, calendaring, and contacts management and need to know how to get up and running quickly and efficiently using Microsoft Outlook 2010.

Prerequisites

This course assumes little or no knowledge of Microsoft Outlook 2010. However, it would be beneficial to have a general understanding of personal computers and the Windows operating system environment.

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Choose from 6 available sessions:

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • 5/159-175 Church St
    Parramatta, NSW 2150

Price: $495.00

Type

  • Class / Group Sessions

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • 5/159-175 Church St
    Parramatta, NSW 2150

Price: $495.00

Type

  • Class / Group Sessions

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • 5/159-175 Church St
    Parramatta, NSW 2150

Price: $495.00

Type

  • Class / Group Sessions

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • 5/159-175 Church St
    Parramatta, NSW 2150

Price: $495.00

Type

  • Class / Group Sessions

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • 5/159-175 Church St
    Parramatta, NSW 2150

Price: $495.00

Type

  • Class / Group Sessions

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • 5/159-175 Church St
    Parramatta, NSW 2150

Price: $495.00

Type

  • Class / Group Sessions



Reviews

John Weber
Good experience!
  • 5/5 stars

I took CCNA class in MIS. It was pretty good, the course was hands-on and teacher was instructional. I was also...
John Weber

see all reviews »


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