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Microsoft Outlook 2002 / 2003 Introduction

2 sessions available starting from $390.00

Subject: Microsoft Outlook

Ages: All ages

Skill level: All difficulty levels

TARGET AUDIENCE & PURPOSE

Outlook Introduction Training is for people new to email and also for people who want a tool to help organise their business day. It is a prerequisite for the Advanced course.

OBJECTIVES

By the end of this course participants should be able to:

* Send and read mail messages
* Use the calendar to set appointments
* Organise meetings
* Add contact information
* Add tasks
* Add and view journal entries
* Add notes
* View another user’s schedule
* Change display and option settings

PREREQUISITES

Participants should already be competent in using a mouse and keyboard and have an understanding of Windows.

COURSE CONTENT

* Exploring Outlook
Starting Outlook, Using the Outlook Interface, Using Menus, Displaying & Hiding Toolbars, Using the Outlook...

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TARGET AUDIENCE & PURPOSE

Outlook Introduction Training is for people new to email and also for people who want a tool to help organise their business day. It is a prerequisite for the Advanced course.

OBJECTIVES

By the end of this course participants should be able to:

* Send and read mail messages
* Use the calendar to set appointments
* Organise meetings
* Add contact information
* Add tasks
* Add and view journal entries
* Add notes
* View another user’s schedule
* Change display and option settings

PREREQUISITES

Participants should already be competent in using a mouse and keyboard and have an understanding of Windows.

COURSE CONTENT

* Exploring Outlook
Starting Outlook, Using the Outlook Interface, Using Menus, Displaying & Hiding Toolbars, Using the Outlook Bar, Using the Outlook Today Page, Using the Folder List, Using the Address Bar, Changing Folder Views, Exiting Outlook

* Working with The Office Assistant
Displaying/Hiding the Office Assistant, Using the Office Assistant, Finding an Answer, Changing Office Assistant Options, Using Ask a Question

* Using Outlook Messaging
Using Outlook's E-mail Features, Working with Word Mail, Sending a Message, Using the Address Book, Opening a Message in the Inbox Folder, Using the Preview Pane & AutoPreview, Sending & Receiving Messages, Viewing Sent Messages, Replying to a Message, Forwarding a Message, Printing from the Information Viewer, Printing from the Message Window, Changing the Message Format

* Managing Messages
Saving a Draft version of a Message, Flagging a Message for Follow Up, Navigating through Open Messages, Changing the Read Status of a Message, Sorting Messages, Deleting a Message, Moving a Message to a Different Folder, Emptying the Deleted Items Folder, Archiving a Folder

* Working with Components & Office
Creating a Signature, Selecting Default Signatures, Inserting a Signature, Creating an AutoText Entry, Inserting a File into a Message, Saving a File Attachment, Opening a File Attachment, Inserting a Hyperlink into a Message, Saving Messages as Files, Creating & Posting Office Documents, Sending Office Documents, Using the Office Clipboard

* Using Outlook Messaging Features
Setting Message Options, Setting Message Tracking Options, Viewing the Message Delivery Status, Recalling a Message, Hiding & Displaying Header Fields

* Working with Notes
Creating, Opening, Printing & Deleting a Note

* Scheduling with the Calendar
Opening the Calendar, Navigating the Calendar, Scheduling a New Appointment, Adding a Task to the TaskPad, Scheduling an Event, Applying Colour to the Calendar, Editing Calendar Items, Setting a Calendar Item as Recurring, Moving Calendar Items, Printing Calendar Information, Deleting Calendar Items

* Managing Meetings
Scheduling a Meeting, Scheduling a Resource for a Meeting, Accepting / Declining Meeting Requests, Proposing a New Meeting Time, Checking Meeting Responses, Updating a Meeting, Cancelling a Meeting, Creating Group Calendars

* Managing Contacts
Adding a Contact, Editing a Contact, Flagging a Contact for Follow up, Organizing Meetings, Tracking All Activities for a Contact, Printing Contacts Information, Deleting a Contact

* Working with Tasks
Adding & Edit a Task, Creating a Recurring Task, Marking a Task Complete, Sorting Tasks, Assigning a Task to Another Outlook User, Accepting / Declining Tasks, Indicating the Progress of a Task, Sending a Status Report, Viewing Tasks Assigned to Others, Printing Tasks Information, Deleting a Task

* Using the Journal
Creating a Journal Entry, Assigning a Contact to a Journal Entry, Modifying Journal Entry Types, Deleting a Journal Entry

* Organizing Outlook Items
Assigning an Outlook Item to a Category, Modifying the Master Category List, Creating & Deleting a New Folder, Using a Simple & Advanced Find, Using the Ways to Organize Pane, Using AutoCreate, Viewing the Reminder Window

* Customizing Outlook Views
Adding a Field to the Information Viewer, Sorting Items in a Folder, Removing Fields, Defining a Custom View

Duration: One Day

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Choose from 2 available sessions:

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • 83 York St
    Sydney, NSW 2000

Price: $390.00

Notes: Course Inclusions * Comprehensive learning materials incl. exercise... see more

Notes:

Course Inclusions

* Comprehensive learning materials incl. exercise files
* 12 months post course telephone support
* 'Certificate of Attendance'
on completion of course
* Light lunch plus morning & afternoon tea

see less

Type

  • Class / Group Sessions

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • 83 York St
    Sydney, NSW 2000

Price: $390.00

Notes: Course Inclusions * Comprehensive learning materials incl. exercise... see more

Notes:

Course Inclusions

* Comprehensive learning materials incl. exercise files
* 12 months post course telephone support
* 'Certificate of Attendance'
on completion of course
* Light lunch plus morning & afternoon tea

see less

Type

  • Class / Group Sessions



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