Certificate IV Tourism

Certificate IV Tourism

Destination Geography
Computer Reservations
Fares and Ticketing
-Domestic
-International
Travel Based Business
Subjects
Travel Agency Operations
Job Preparation

SITTTSL001A Operate an online informations system
SITTTSL002A Access and interpret product information
SITTTSL003A Source and provide International destination information and advice
SITTTSL004A Source and provide Australian destination information and advice
SITTTSL005A Sell tourism products and services
SITTTSL006A Prepare quotations
SITTTSL007A Receive and process reservations
SITTSL009A Process travel related documentation
SITTSL010A Control reservations or operations using a computerised system
SITTSL012A Construct domestic airfares
SITTSL013A Construct normal international airfares
SITTSL014A Construct promotional international airfares
SITTIND001A Develop and update tourism industry knowledge
SITADM003A Write business documents
SITXCCS002A Provide quality customer service
SITXCCS003A Manage quality customer service
SITXCOM001A Work with colleagues and customers
SITXHRM005 Lead and manage people
SITXMGT006A Establish and conduct business relationships
SITXMPR004A Cordinate marketing activities
SITXOHS004A Implement and monitor workplace health, safety and security
SITXADM001A Perform office procedures
BSBCMN205A Use business technology
BSBCMN306A Process business documents

RPL - Recognition of Prior Learning

RPL is a form of assessment that acknowledges and provides formal recognition of skills and knowledge gained through:
· Formal training conducted by industry or gained through education
· Work experience
· Life experience

The main principle of RPL Focuses on the outcomes rather than when or where the learning occurred. Students applying for RPL will be assessed against the learning outcomes of the course.

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