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CERTIFICATE III IN INFORMATION TECHNOLOGY

Meadow Heights, VIC

Subject: Information Technology

CERTIFICATE III IN INFORMATION TECHNOLOGY (ICA30105)

This qualification provides the skills and knowledge for an individual to be competent in introductory ICT ‘technical’ functions and is designed to support information activities in the workplace and to achieve a degree of self-sufficiency as an advanced ICT ‘user’.

It has 3 specialist streams with direct relevance to workplace roles.

Applications Stream
Network Administration
Stream Support Stream

Depending on the stream selected, graduates from this qualification could work in basic personal...

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CERTIFICATE III IN INFORMATION TECHNOLOGY (ICA30105)

This qualification provides the skills and knowledge for an individual to be competent in introductory ICT ‘technical’ functions and is designed to support information activities in the workplace and to achieve a degree of self-sufficiency as an advanced ICT ‘user’.

It has 3 specialist streams with direct relevance to workplace roles.

Applications Stream
Network Administration
Stream Support Stream

Depending on the stream selected, graduates from this qualification could work in basic personal computer (PC) support, basic network/system administration or in first level help desk roles. Additionally, using a selection of retail or sales units from other Training Packages, people could work in ICT retailing or vendor product support.

To attain the ICA30105 Certificate III in Information Technology 14 to 16 units must be achieved (depending on the specialist stream chosen):

BSBCMN106A Follow workplace safety procedures
ICAD3218A Create user documentation
ICAI3020A Install and optimise operating system software
ICAS3031A Provide advice to clients
ICAS3234A Care for computer hardware
ICAT3025A Run standard diagnostic tests
ICAU3004A Apply occupational health and safety procedures
Specialist Core Stream – Applications
ICAU3019A Migrate to new technology
ICAU3028A Customise packaged software applications for clients
ICAU3126A Use advanced features of computer applications
ICAI3110A Implement system software changes
ICAB3018A Develop macros and templates for clients using standard products
ICAB4135A Create a simple mark up language document to specification
ICAB4169A Use development software and IT tools to build a basic website
ICAS4201A Transfer content to a website using commercial packages
Specialist Core Stream – Network Administration
ICAI3101A Install and manage network protocols
ICAS3024A Provide basic system administration
ICAS3032A Provide network systems administration
ICAS3034A Determine and action network problems
ICAS3120A Configure and administer a network operating system
ICAS3121A Administer network peripherals
Specialist Core Stream – Support
ICAI3021A Connect internal hardware components
ICAS3024A Provide basic system administration
ICAS3115A Maintain equipment and software in working order
ICAU3019A Migrate to new technology
ICTCC330A Manage customer relationship

Career Opportunities Employment Skills
Word processing, Excel, Desktop Publishing, Internet, PowerPoint, Customer Service, Reception, Basic Finance.

Possible job titles include:

assistant computer technical officers,
data entry and retrieval officers
clerical workers.
Call Centre Support Representative
Client Support Officer
Computer Operator
Customer Liaison
Customer Service Representative
Help Desk Officer
Help Desk Technician
ICT Operations Support
ICT User Support
IT Technician
Maintenance Technician
PC Support
PC Support Specialist
Sales Support Technician
Support Technician
Technical Support
User Support Specialist

Course Duration
Four terms

Course Commencement Dates
Each Term

Entrance Requirements
No formal entrance requirements.

Skills Recognition- Exemption/Transfers
Students completing the Certificate III in Information Technology will be able to apply to undertake the Certificate IV in Information Technology. Students will be eligible for exemptions in some subjects.

Assessment Methods

Practical
Theory
Assignments
Ongoing class work.

Materials
Materials and booklists are provided at the start of the course.

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When

Please contact us for upcoming dates and/or more information about this class Please contact us for upcoming dates and/or more information about this class.

Where

3-13 Hudson Circuit
Meadow Heights, VIC 3048

Skill level

Beginner

 

The teachers

OUR NETWORKS & CREDENTIALS

Meadow Heights Learning Shop (MHLS) is –

a partner in the Hume Global Learning...

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OUR NETWORKS & CREDENTIALS

Meadow Heights Learning Shop (MHLS) is –

a partner in the Hume Global Learning Village
a State accredited and registered ACFE provider
a Registered Training Organisation (RTO 3940)
a listed Commonwealth TAFE institution
a Neighbourhood House and Learning Centre
registered by Centrelink (ID 3P385)
the registered licensee of the Buchan Street Community Centre Occasional Care Children's Service (Children's Service ID 537) which is a registered provider for Child Care benefits
a member of the worldwide Intel Computer Clubhouse network
an incorporated (Reg No A0029457W) not for profit association (ABN 31 721 175 099); and
an ATO registered deductible gift recipient charity.

WHAT WE DO

Meadow Heights Learning Shop (MHLS) delivers accredited adult, community and further education courses and community development programs in Meadow Heights at - Visy Cares Learning Centre, Centro Shopping Centre and Buchan Street Community Centre.

We also deliver courses in Craigieburn at the Education and Community Centre and in Roxburgh Park at the Homestead Community Arts and Cultural Centre.

As a Neighbourhood House we are a local community-owned organisation and provide a range of generalist services to people through their changing life stages. Our programs include -

provision of social, educational and recreational activities for the communities in a welcoming, supportive environment;
good quality, affordable, childcare and playgroups; and
a range of opportunities for volunteers and people to connect.

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Offered through

Meadow Heights Learning Shop Inc