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Thank you from doMore

I'd like to thank you for being involved in the doMore.com.au community and the team and I hope that you've received value from being a part of it.

doMore was our original passion project born out of the desire to help connect people wanting to learn something new with experts that could teach them over 10 years ago.

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Thanks again and good luck with your teaching endeavours in the future.

Warm regards,

The doMore team.

First Time Supervisor Course

4 sessions available starting from $870.00

Subject: Leadership Development

Ages: All ages

Skill level: All difficulty levels

The course is designed to help overcome many of the supervisory problems encountered in your first few weeks as a boss —whether as a team leader, a project manager, leading hand, supervisor or a unit coordinator. Dealing with the many problems a new supervisor encounters isn’t easy and should be a positive and fulfilling experience..

2 Days

Audience:

New supervisors, team leaders, leading-hands and frontline managers

Prerequisites:

There are no particular requirements for this course.

Course Content:

What you will learn…

* Clarifying roles and responsibilities of the new supervisor
* Adjusting to the new role with confidence and an assurance
* Developing your communication skills - listening, asking questions, giving and receiving feedback
* Recognising and managing...

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The course is designed to help overcome many of the supervisory problems encountered in your first few weeks as a boss —whether as a team leader, a project manager, leading hand, supervisor or a unit coordinator. Dealing with the many problems a new supervisor encounters isn’t easy and should be a positive and fulfilling experience..

2 Days

Audience:

New supervisors, team leaders, leading-hands and frontline managers

Prerequisites:

There are no particular requirements for this course.

Course Content:

What you will learn…

* Clarifying roles and responsibilities of the new supervisor
* Adjusting to the new role with confidence and an assurance
* Developing your communication skills - listening, asking questions, giving and receiving feedback
* Recognising and managing stress
* Developing techniques to ensure employees instructions are clear and understood
* Understanding and promoting teamwork
* Identifying techniques to deal with employee challenges, conflicts and motivation
* Developing coaching skills
* Recognising the importance of being visible, available and responsive
* Developing good relationships with employees and peers.

Making the Transition to Supervisor

• 5 common mistakes that new supervisors make
• Overcoming initial anxieties
• Getting off to a good start
• Learning the ropes
• Assertiveness
• Trust

Establishing Authority

• Dealing with friends and colleauges that you now supervise
• Forging alliances

Handling your Responsibilities

• Knowing what is expected of you
• Identifying priorities
• Being available and visible
• Identifying employee abilities
• How to feel powerful in your position

Communication

• Personal Communication Style profile
• Become a good observer
• Listening skills
• Questioning techniques
• Documenting your day
• Giving clear directions & guidelines
• Know the difference between orders, requests and suggestions

Coping with Criticism

• Feedback
• Key actions in constructive feedback
• Guidelines for accepting criticism

Managing Stress

• Stress - power, self- esteem and change
• Strategies for handling stress
• Relaxation

Dealing with Employee Concerns

• How to deal with problems
• Employee trust
• Dealing with change
• Maintaining a positive attitude
• Key factors in successful change

Dealing with Conflict

• Seven steps to managing conflict
• Conflict Resolution
• Relationship cycle
• Coaching through conflict
• Preparing for conflict
• Discipline

Teamwork

• Four stages of Team Growth
• Characteristics of Vital team players
• Leadership
• Motivation
• Feeback

Core skills in Management & Supervision

• Problem solving
• Planning
• Delegation
• Performance management
- Performance standards
- Performance feedback
- Maintaining performance

Managing Yourself

• Motivatin\ig yourself
• Understanding your own behaviour
• Watch your body language
• Accept reality

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Choose from 4 available sessions:

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • 8/40 Creek St
    Brisbane, QLD 4000

Price: $870.00

Type

  • Class / Group Sessions

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • 8/40 Creek St
    Brisbane, QLD 4000

Price: $870.00

Type

  • Class / Group Sessions

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • 8/40 Creek St
    Brisbane, QLD 4000

Price: $870.00

Type

  • Class / Group Sessions

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • 8/40 Creek St
    Brisbane, QLD 4000

Price: $870.00

Type

  • Class / Group Sessions



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