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Conducting Performance Reviews Course

2 sessions available starting from $870.00

Subject: Leadership Development

Ages: All ages

Skill level: All difficulty levels

Managing a performance review is an essential part of any manager's/supervisor's role and encompasses a range of skills including motivation, objective-setting/review, regular feedback, appraisal, personal development plans and managing poor performers. When these tools are managed effectively it will ensure a shared understanding of the level of performance and how that can continue or be enhanced.

Duration:

2 Days

Audience:

Anyone who needs to enhance their skills in managing the performance of others

Prerequisites:

There are no particular requirements for this course.

Course Content:

What you will learn…

The importance of performance appraisals

• Defining expectations and consequences
• Developing standards and goals
• Documenting performance
• Performance...

see more

Managing a performance review is an essential part of any manager's/supervisor's role and encompasses a range of skills including motivation, objective-setting/review, regular feedback, appraisal, personal development plans and managing poor performers. When these tools are managed effectively it will ensure a shared understanding of the level of performance and how that can continue or be enhanced.

Duration:

2 Days

Audience:

Anyone who needs to enhance their skills in managing the performance of others

Prerequisites:

There are no particular requirements for this course.

Course Content:

What you will learn…

The importance of performance appraisals

• Defining expectations and consequences
• Developing standards and goals
• Documenting performance
• Performance feedback and coaching
• Developing an interview format
• The appraisal as a two-way process
• Managing employee performance
• Conducting exit interviews

The Performance Review Process

• Why do employees need performance reviews?
• Why do supervisors and managers need performance reviews?
• Advantages of performance reviews to an organisation
• Four Characteristics of Performance Reviews

The Performance Review Cycle

• The Basis for Review
• Performance Standard
• Performance Review
• Performance Improvement
• Career Planning

Performance Standards

• Characteristics of Effective Performance Standards
• Setting Goals and Targets

Successful Evaluation Techniques

Communication Skills
• Communication
• Barriers to Effective Communication
• Guidelines for Effective Listening
• Constructive Listening
• Paraphrasing
• Questioning Techniques

Performance Feedback

• 7 characteristics of Effective Feedback
• Feedback Guidelines
• A guide for Improving Performance
• Accepting Criticism

Planning the Interview Process

• The Opening
• Motivation
• Discussion
• The Closing
• Action Plans
• Follow-up

360 Degree Feedback Process

• Self-rating
• Peer Review
• Upward Assessment

Maintaining Performance

• How to Modify Work Behaviour
• Behaviour Contracts

Handling Performance Problems

• Action Steps
• Dealing with Worst Case Scenario

Performance Management Checklist

• Fundamentals
• Objectives and Results
• Support Plan
• Meeting with Employees
• Ongoing Support and Feedback
• Performance Interview
• Performance Review

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Choose from 2 available sessions:

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • 8/40 Creek St
    Brisbane, QLD 4000

Price: $870.00

Type

  • Class / Group Sessions

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • 8/40 Creek St
    Brisbane, QLD 4000

Price: $870.00

Type

  • Class / Group Sessions



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