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Managing the Testing Process Course

10 sessions available starting from $2,200.00

Subject: Database Software

Ages: All ages

Skill level: All difficulty levels

The survival guide for test managers

Test managers must take a potentially infinite job - testing major changes and new applications - and accomplish it within tight time and resource restraints. It's a tall order, but successful test managers have found proven ways to handle the challenges.

"As a new test manager I found the entire course valuable and believe I will be able to put a lot of this into practice."

Hilda Allen, Westpac

This course includes a copy of Rex Black's book, Managing the Testing Process, when attending a public course.

This course will provide you with all the tools you need to succeed as a test manager. The materials presented in the course follow Rex Black's book, Managing the Testing Process, which is the distillation of over two decades of software...

see more

The survival guide for test managers

Test managers must take a potentially infinite job - testing major changes and new applications - and accomplish it within tight time and resource restraints. It's a tall order, but successful test managers have found proven ways to handle the challenges.

"As a new test manager I found the entire course valuable and believe I will be able to put a lot of this into practice."

Hilda Allen, Westpac

This course includes a copy of Rex Black's book, Managing the Testing Process, when attending a public course.

This course will provide you with all the tools you need to succeed as a test manager. The materials presented in the course follow Rex Black's book, Managing the Testing Process, which is the distillation of over two decades of software, hardware and systems experience.

"Presenter was great and kept us engaged. Very Enthusiastic and a pleasure to listen to."

Krishna Selvarajah, Test Analyst, Objective Corporation Limited

Intended For

This course is specifically designed for:

* The experienced software test analyst moving into a test lead or management role.
* The test lead or manager with mininum software testing or test management skills.

Do you already have a lot of test management experience? In that case, you may also be interested in the ISTQB certified Advanced Test Manager course.

Prerequisites

Extensive experience as a software tester or having management experience combined with a good understanding of the principles of software testing.

Learning Outcomes

By the end of this course participants will be able to:

* Assess the quality risks and cover these risks in your testplan.
* Determine test project scope.
* Prepare a budget and schedule.
* Develop test plans and cases that address the important customer needs.
* Create and implement defect and test tracking systems that support effective test reporting.
* Prepare for and manage the challenges of test execution.
* Build and retain an effective, loyal test team.
* Work and communicate effectively with managers and peers, especially in terms of communicating test findings.
* Understand the test effort within the context of the larger project.
* Allocate scarce hardware.
* Manage a test lab.

Content

Day One

Introductions, participant objectives and overview of test management

Defining your scope

* Aligning testing in the organisation
* Aligning testing with quality
* Testing real-world use and configurations
* Sources of risk information
* Using risk to guide the areas and extent of testing

Exercise: Risk analysis for an internet kiosk

Estimating a schedule and budget

* Work-breakdown-structures
* Critical paths
* Test execution cycles
* Bug find-fix-confirm cycles
* Budgets

Exercise: Estimating testing for an internet kiosk

Thinking and communicating with test plans

Developing test plans
A test plan template Entry and exit criteria
Test execution
Planning risks for test plans
Selling the plan
Case study: Banking application test plan

Exercise: Test planning for an internet kiosk

Test system engineering and architecture

* Test systems and test system design
* Test templates
* Test documentation precision and detail
* Traceability
* Test effectiveness
* Regression risk mitigation strategies
* Continuous improvement

Day Two

Bug reporting basics

* Bug reporting and tracking
* The importance of good bug reports
* Ten steps to better bug reports

Bug reporting refinements

* Classification
* Bug lifecycles
* Bug triage
* Defect removal models

Case study: A sample bug report

Exercise: Bug reporting

Bug metrics and management

* Opened/closed chart
* Closure period
* Root cause Pareto chart
* Affected subsystem Pareto chart
* Defect detection percentage

Case study: Banking application bug metrics

Tracking test cases and suites

* A basic test tracking spreadsheet
* Test tracking process
* Extending the test tracking system
* Adding coverage traceability

Test tracking example

Test metrics and management

* Management summaries
* Test hours progress
* Test case fulfillment
* Risk coverage
* Creating a project dashboard

Challenges of test execution

* Certainty versus progress
* Collaborative processes
* Result misinterpretation
* Holidays and cultures

Hiring and managing a test team

* Personality and skills
* Skills management
* Education and certification
* Organising the team
* Hiring and interviewing
* Motivation
* Consultants and contractors

Day Three

Politics of test management

* What is your job?
* Where does the test team fit in?
* Managing and communicating with your managers and peers
* Credibility and presentation

Exercise: Presenting bad news

Testing context: Economics, lifecycles, processes

* Analysing the return on the testing investment
* Testing within system development lifecycles
* Testing in other types of projects
* Process improvements and maturity

Exercise: Defending a budget

Exercise: Calculating the costs of failure

Managing a test lab

* Determining need for a lab
* Designing and stocking a test lab
* Security, safety, and configuration management

Testing hardware/software systems

* Effect of hardware on testing
* Engineering samples and configuration management
* Logistics
* Tester skills effects
* Estimation

Hardware testing fundamentals

* Electrical, environmental, and mechanical tests
* Thermal, reliability, packaging and safety
* Compliance
* Hardware and software subsystems
* Pilot testing

Glossary, bibliography and resources

The class materials include an extensive bibliography of books related to software testing, project management, quality and other topics of interest to the test professional.

Method Used

Presentations, interactive discussion, some self-study, case studies, hands-on exercises, plus recommended additional reading material.

Note: Exercises are selected based on audience needs and interest. Not all exercises will be covered in the course.

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Choose from 10 available sessions:

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • Melbourne, VIC 2000

Price: $2,200.00

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • Canberra, ACT

Price: $2,200.00

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • Adelaide, SA

Price: $2,200.00

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • Canberra, ACT

Price: $2,200.00

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • Melbourne, VIC

Price: $2,200.00

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • Melbourne, VIC 2000

Price: $2,200.00

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • Brisbane, QLD

Price: $2,200.00

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • Melbourne, VIC 2000

Price: $2,200.00

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • Melbourne, VIC

Price: $2,200.00

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • Canberra, ACT

Price: $2,200.00




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