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Business Process Modelling Course

15 sessions available starting from $2,200.00

Subject: Business

Ages: All ages

Skill level: All difficulty levels

Structured, disciplined approaches to understanding and using business process models.

Organisations are continuing to focus on business improvement. An important part of identifying business improvements is the understanding of existing processes which we can achieve through business process modelling.

During this course, participants learn to use a structured, disciplined approach to understanding business process models through eliciting, analysing, documenting and validating business processes. Particular emphasis is placed on identifying measurable end-to-end business processes, ensuring alignment to the business in meeting defined goals and objectives.

The output from the process is a model that depicts the sequence of activities, from an initiating event, that results in an...

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Structured, disciplined approaches to understanding and using business process models.

Organisations are continuing to focus on business improvement. An important part of identifying business improvements is the understanding of existing processes which we can achieve through business process modelling.

During this course, participants learn to use a structured, disciplined approach to understanding business process models through eliciting, analysing, documenting and validating business processes. Particular emphasis is placed on identifying measurable end-to-end business processes, ensuring alignment to the business in meeting defined goals and objectives.

The output from the process is a model that depicts the sequence of activities, from an initiating event, that results in an outcome of value to the organisation that can be managed, monitored and supported.

The course uses industry recognised standards to depict business process models. It draws upon both local and international good practice to provide a range of techniques and methods for conducting business process analysis.

Intended For

* New Business Process Analysts and Enterprise Analysts who need a solid BPM framework to work within
* New and experienced Business System Analysts who need practical tools and techniques that will help them understand the impact that their I.T. projects will have on business processes.
* Project Managers who have responsibility for projects with significant business process change impact and who need a roadmap to ensure success.
* Business personnel who are responsible for, or become involved in, modelling their organisation's business processes.

Prerequisites

Participants are expected to have some understanding of basic business practice, and to have been exposed to organisational workflow.

Note that IT experience is not a prerequisite; the course has relevance to other areas of the organisation.

Learning Outcomes

By the end of this course, participants will be able to:

* Conduct an analysis assignment to elicit either existing or new business processes
* Understand the use of "as-is" and "to-be" models in business process improvement
* Present these processes in a model, using recognised and consistent standards
* Identify effective measures that will contribute to understanding the performance characteristics of the processes
* Identify opportunities for improvement using an approach that will encourage positive engagement from the business community
* Understand the broader context within which business process modelling should be performed to promote the greatest value to their organisation.

Content

Business Process Modelling - Introduction and Overview

* Build up a common language for business process
* Clarify communication about business processes
* Understand business process architecture
* Discuss the value that Business Process Management provides the business

Modelling a Business Process

* Understand process components
* Become familiar with established modelling standards, eg UML and BPMN
* Practical tips and techniques for modelling processes
* Practice developing procss diagrams using UML and BPMN

Elicit Business Process Knowledge

* Importance of identifying process stakeholders and engaging both the business and technology groups
* Identify sources of process knowledge
* Gather process information using appropriate techniques
* Know what information about the process is essential
* Distinguish "process" models
* Model the "right" process information
* Practice stakeholder identification and mapping project scope
* Document IGOE's (Input, Guide, Output & Enabler)
* Practice modelling a handoff activity process map
* Learn how to add detail to a summary process map and when to stop

Analyse Current Business Process

* Prioritising the focus of analysis
* Understanding how to use the information gathered in modelling and measurement
* Discuss leverage points and review assessment through SWOT, Value Stream Mapping and Process Enablers
* Practice identifying leverage points by evaluating related process enablers

Measuring Business Processes

* Determine the appropriate measurements
* Practice defining measurement areas and criteria

Identify Process Improvements

* Research innovative processes
* Evaluate alternatives
* Design new processes
* Practice identifying process improvements by revisiting related process enablers and developing the future state model

Supporting Analysis Areas for Business Process Modelling

* Understand the need for Gap Analysis to develop an implementation path
* Discuss positive and negative process risks; identification and analysis
* Understand the importance of Change Management, e.g. managing the people side of change, and business process improvement

Method Used

Lecturing is kept to the minimum necessary. A participative approach is used to enable learning by discovery.

The course contains a comprehensive case study that the participants work through over the three days, applying all the techniques learned to build a complete understanding of the subject.

Documentation

Course notes, including guides, templates and checklists. References to websites and further reading.

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Choose from 15 available sessions:

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • Melbourne, VIC 2000

Price: $2,200.00

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • Brisbane, QLD

Price: $2,200.00

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • Canberra, ACT

Price: $2,200.00

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • Melbourne, VIC

Price: $2,200.00

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • Adelaide, SA

Price: $2,200.00

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • Melbourne, VIC 2000

Price: $2,200.00

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • Melbourne, VIC

Price: $2,200.00

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • Canberra, ACT

Price: $2,200.00

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • Brisbane, QLD

Price: $2,200.00

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • Melbourne, VIC 2000

Price: $2,200.00

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • Adelaide, SA

Price: $2,200.00

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • Canberra, ACT

Price: $2,200.00

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • Melbourne, VIC

Price: $2,200.00

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • Brisbane, QLD

Price: $2,200.00

When

Please contact us for upcoming dates and/or more information about this class.

Where

  • Melbourne, VIC 2000

Price: $2,200.00




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